Everything about how your personal data is collected, used, and protected at Bangalwin — explained clearly and transparently. We treat every piece of your information as a trust held in confidence.
The core principles behind how Bangalwin protects your data
Bangalwin (bangalwin.ws) is a Bangladeshi online gaming and betting platform. This Privacy Policy explains what information we collect from our members, how we use it, and how we keep it secure.
By using Bangalwin's website, mobile app, or any of our services, you are deemed to have consented to this Privacy Policy. This policy is part of our Terms & Conditions Together, these form a complete legal framework.
This policy has been written in Bengali for your convenience. If anything is unclear, our Bengali-speaking support team is always ready to help.
Bangalwin collects your information in several ways. Below is a full breakdown of the types of data collected and the reasons for doing so:
| Data Type | Source | Why It's Needed |
|---|---|---|
| Name, mobile number, email address | At Registration | Account Management & Communication |
| Date of Birth | At Registration | Age Verification (18+ confirmed) |
| National ID / Passport | For KYC Verification | Identity Verification |
| Payment information (Mobile Pay/Nagad number) | At the Time of Transaction | Deposit & Withdrawal Process |
| IP address, device information | Automatically | Security & Fraud Prevention |
| Gaming History, Bet Records | In using the platform | Account Details & Dispute Resolution |
| Login Time & Location | Automatically | Unauthorized Access Detection |
Your full bank account number, card number, or mobile banking PIN is never collected or stored.
Bangalwin uses your data solely for the following purposes:
We may send you promotional messages, but you can unsubscribe at any time. Service-related communications cannot be opted out of.
Bangalwin never sells your personal data or shares it with third parties for marketing purposes. However, data may be shared in the following limited circumstances:
Even in those cases, we share only the minimum information required. All third parties are bound by the obligations set out in our Privacy Policy.
Bangalwin uses world-class technology and practices to keep your data secure:
In the event of a security incident, we will notify all affected members by email within 72 hours and take immediate protective measures.
Bangalwin uses cookies to keep its website and app running smoothly. Cookies are small text files stored on your device.
You can disable optional cookies at any time from your browser settings. However, some features may be limited.
As a Bangalwin member, you have the following rights over your own data:
To exercise these rights, email us at support@bangalwin.ws or reach out via live chat. We typically respond within 30 business days.
Bangalwin retains your data only for as long as necessary:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of your active account + 5 years | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 years after account closure | AML Regulations |
| Gaming History | 3 Years | Dispute Resolution |
| Support Conversations | 2 years | Service Quality Assurance |
| Logs & Security Data | 1 year | Security Analysis |
Once the retention period expires, data is permanently deleted or anonymized so that individuals can no longer be identified.
Bangalwin strictly does not provide services to anyone under 18. We do not knowingly collect or process data from minors.
If you suspect your child is using Bangalwin, contact support@bangalwin.ws immediately. We will take swift action.
Bangalwin may update this Privacy Policy as needed. When changes are made:
If you do not agree to the updated policy, please request account closure. Continued use of your account constitutes acceptance of the new policy.
For any questions, concerns, or complaints regarding this Privacy Policy, please reach out to us through the following:
Privacy complaints are typically responded to within 7 business days. If the matter remains unresolved, you have the right to escalate your complaint to the relevant international data protection authority.
Your privacy is not just a technical matter to us — it is a matter of trust. Bangalwin is committed to treating your data with the utmost respect and protection.
We often forget, when going about our lives online, that our personal information is a valuable asset. Your name, address, mobile number, and transaction history are not just data — they are part of your identity. Bangalwin deeply understands this.
People in Bangladesh naturally place their trust in those they know. We want to carry that culture of trust into the online world. That's why Bangalwinwhen you share your information with us, we treat it as something held in trust.
Our privacy policy is built on three core principles — Transparency, Data Minimization & Controls. Transparency means we never collect data without your knowledge. Minimization means we only collect what is strictly necessary. Control means you always remain the owner of your data.
On the technical side Bangalwin We use the highest security standards available — 256-bit encryption, AI-powered security systems, and regular third-party audits. These are not just promises; they are actively in place. Our security team monitors your data around the clock, 24/7.
Technology and regulations will evolve over time. But Bangalwin's core commitment remains unchanged — your privacy is our highest priority.
Read our Privacy Policy? Sign up with confidence. Your data on Bangalwin is secured with 256-bit encryption — we will never sell your information.